Useful English: Cover Letter & Resume Advice

Looking for a job? You will need to create a resume and a cover letter. But the rules on what to include and what NOT to include are different from country to country. This lesson will help you to understand what to write in cover letters and resumes.

Resume Writing: Power Verbs

Need to find a job? Writing a resume? Then you need to know about power verbs. These verbs will improve your resume and make you appear more professional. In this lesson, You will learn what power verbs are and how we use them in resumes. You will also see many examples of common power verbs. Good luck with your job hunt!

 

Learn English for Call Centers and Customer Service Jobs

Does your job involve speaking with customers in English? If you want to speak clearly and politely to customers, this lesson is for you! You’ll hear a model conversation full of polite expressions you can use at work. You will be taught the correct way to greet customers, and how to ask common questions that come up in customer service and sales jobs in call centers. This is a great way to improve your job performance or to prepare for a call center interview. You will also learn a secret that all the top customer service agents know. Beyond call center training, this lesson will help anyone who wants to communicate more professionally and politely in the workplace.

 

Business English: Do you know these business abbreviations? CEO, Inc., Ltd., HR

Do you work with English speakers? Learn 10 common business abbreviations used by native speakers in the workplace. Find out the difference between HR and PR, your USP, and your ROI. Such short forms are used every day in business. You need to understand and use them to be successful in your career. There are many aspects to the English language, in this lesson you’ll learn to communicate effectively using business English abbreviations.